I. MAIN PROVISIONS

1. RPL, spol. s r.o. , company ID No. 31 422 284 with its registered office at Za riekou Nitrou 1490, Partizánske 958 01 Slovakia (hereinafter referred to as: "the Controller") is the controller of personal data pursuant to Article 4 point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "GDPR").
2. The controller´s contact details are as follows:
   • address: Za riekou Nitrou 1490, Partizánske 958 01 Slovakia
   • email: eshop@robel.sk
   • telephone No.: +42138/7492280
3. Personal data represent any information concerning an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, a network identifier, or by one or more specific factors, physiological, genetic, mental, economic, cultural or social.
4. The controller has not appointed a data protection officer.  

II. SOURCES AND CATEGORIES OF PERSONAL DATA PROCESSED:

1. The controller processes personal data that you have provided to the controller or personal data that the controller has obtained on the basis of fulfilment of your order.
2. The controller processes your identification, contact and data necessary for the performance of the contract.

III. LEGAL BASIS AND PURPOSE OF PERSONAL DATA PROCESSING:

1. The main reason of personal data processing is as follows:
   • fulfilment of the contract between you and the controller pursuant to Article 6(1)(b) GDPR,
   • the legitimate interest of the controller in providing direct marketing (for sending commercial communications and newsletters) pursuant to Article 6(1)(f) of the GDPR
   • your consent to processing for the purpose of providing direct marketing (for sending commercial communications and newsletters) pursuant to Article 6(1)(a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on Certain Information Society Services, in the event that no order for goods or services has been placed.
2. The purpose of personal data processing is as follows:
   • processing of your order and exercise of the rights and obligations arising from the contractual relationship between you and the controller; when placing an order, personal data are required that are necessary for successful processing of the order (name and address, contact) The provision of personal data is a necessary requirement for conclusion and performance of the contract, without the provision of personal data, it is not possible to conclude the contract or to perform it on the part of the controller.
3. There is no automatic individual decision-making on the part of the controller within the meaning of Article 22 GDPR. You have given your explicit consent to such processing.

IV. DATA RETENTION PERIOD

1. The controller retains personal data:
   • for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the controller and to exercise claims arising from these contractual relationships (for a period of 15 years from the date of termination of the contractual relationship).
   • for as long as consent to the processing of personal data for marketing purposes is withdrawn, up to a maximum of 5 years if the personal data is processed on the basis of consent.
2. After the expiry of the retention period the controller shall delete the personal data.

V. RECIPIENTS OF PERSONAL DATA (SUBCONTRACTORS OF THE CONTROLLER)

1. Recipients of personal data are persons:
   • involved in the delivery of goods/services/payments under the contract
   • providing e-shop operation services and other services in connection with the operation of e-shop
   • providing marketing services
2. The controller does not intend to disclose personal data to a third country (outside the EU) or to an international organisation. Recipients of personal data in third countries are cloud service providers.

 

VI. YOUR RIGHTS

1. Under conditions stipulated in the GDPR you have:
   • the right of access your personal data under Article 15 GDPR,
   • the right to correct your personal data pursuant to Article 16 GDPR, or restriction of processing pursuant to Article 18 GDPR.
   • the right to erase the personal data pursuant to Article 17 GDPR.
   • the right to object to processing under Article 21 GDPR; and
   • the right to data transfer under Article 20 GDPR.
   • the right to withdraw consent to processing in writing or electronically to the address or email of the controller set out in Article III of these terms.
2. You also have the right to file a complaint with Úrad na ochranu osobných údajov (the Office for Personal Data Protection) if you believe that your right to the protection of personal data has been violated.

VII. CONDITIONS FOR SECURITY OF PERSONAL DATA

1. The controller declares that it has taken all technical and organisational measures to secure personal data.
2. The controller has taken technical measures to secure data storage and personal data repositories in writing.
3. The controller declares that only persons authorised by it have access to the personal data.

VIII. FINAL PROVISIONS

1. By submitting an order from the online order form you confirm that you are aware of the privacy policy and that you accept it in its entirety.
2. You agree to these terms and conditions by ticking the consent box via the online order form. By ticking the consent box you confirm that you are aware of the privacy policy and that you accept it in its entirety.
3. The controller is entitled to change these terms and conditions. It will publish the new version of the Privacy Policy on its website and will also send you a new version of the Privacy Policy to the email address you have provided to the controller.

These terms and conditions shall come into force on the date of 25.05.2018.

 

IX. MORE INFORMATION ABOUT COOKIES:

1. Cookies are small text files created by a web server when you visit a website and are stored on your device (computer or other devices, such as a smartphone or tablet) via your browser. Cookies allow us to distinguish individual users and remember their preferences and actions (e.g. login details, language settings, shopping cart order details, etc.). The cookies used by our company improve our services and allow us to tailor our offers and content to your interests and needs.
2. Cookies are used for the following purposes:
   • Ensuring the functionality of our website and web analytics by measuring traffic and generating statistics about traffic and customer behaviour on the website. These cookies do not involve the processing of personal data due to the anonymous nature of the data, which does not allow the identification of individuals.
   • Personalisation and targeting of advertising where you have given your consent to do so, so-called automated profiling, based on the analysis of your routine personal data, your activity on the website and your preferences, so that we can provide you with relevant and interesting information. This personal data is processed on the basis of your consent or on the basis of your web browser settings.
   • Re-targeting, if you have given your consent, i.e. displaying advertisements based on a previous visit to our website to remind you of the content you have viewed or a pending purchase. This personal data is processed on the basis of your consent or your web browser settings.
3. You can change your consent to the collection of cookie data for marketing purposes at any time by changing your browser settings.
4. The Robelshoes.eu website uses the following cookies
   • Basic cookies, such as logging in as a registered user or pre-filling of forms. If you disable these cookies, it is possible that our website will not function properly.
   • Operational cookies, used to improve the appearance and functionality of the site based on your behaviour on the website. If you disable these cookies, it is possible that our website will not function properly.
   • Targeting and advertising cookies, are used to track preferences and then tailor advertising to your preferences. You can block or delete these types of cookies by adjusting the cookie settings in your browser.
   • Third party cookies, are created and used by other service providers such as Google analytics, Google ads, Sklik, Facebook or Glami. For more information about cookies used by third parties, please refer to the privacy and cookie policy of these third parties.

 

Name	Purpose	Duration period
Google analytics	Analytic and statistic purposes, profiling	According to browser setting
Google Ads	Retargeting	540 days
Facebook pixel	Retargeting	180 days
Glami pixel	sorting products according to customer preferences	540 days
Instagram	Retargeting	180 days
Sklik	Retargeting	540 days

 

5. You can refuse cookies in your browser settings or set to use only some of them.  Your browser privacy settings, where cookies can be refused or disabled, can be found in the menu of the respective browser.